9club Terms & Conditions

01 Introduction

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and 9club ("9club", "Platform", "we", "us", "our") regarding your access to and use of the website located at https://9club.casa and all associated services, features, content and products offered therein (collectively, the "Service").

By accessing, registering on, or otherwise using the 9club Service in any manner, you confirm that you have read, understood and unconditionally agree to be bound by these Terms in their entirety, together with any additional policies incorporated herein by reference — including but not limited to the Privacy Policy, Responsible Gambling Policy and any applicable Bonus Terms.

If you do not accept any part of these Terms, you must immediately cease using the Service. Continued use of the platform following publication of revised Terms constitutes acceptance of those revisions.

02 Definitions

For the purposes of these Terms, the following defined terms shall have the meanings set out below unless the context requires otherwise:

"Account"

The registered user profile created by a User to access 9club features, hold a balance and participate in available gaming activities.

"Balance"

The aggregate of real-money funds held in a User's Account at any given time, excluding bonus funds unless explicitly stated.

"Bonus Funds"

Promotional credits awarded by 9club subject to applicable Bonus Terms, which may carry wagering requirements, contribution rules and expiry windows distinct from real-money funds.

"MYR" / "RM"

Malaysian Ringgit, the primary currency used for displaying values, setting deposit and withdrawal limits, and processing transactions on the 9club platform.

"Services"

All gaming, information, support, payment and promotional features made available through the 9club website and any associated applications or tools.

"Wager" / "Bet"

Any stake of real-money funds or eligible Bonus Funds placed on a gaming outcome through the 9club platform.

"Prohibited Territory"

Any jurisdiction in which access to or use of the Service is restricted, regulated or prohibited by applicable law, as updated from time to time at 9club's sole discretion.

03 Account Eligibility

To register for and maintain an Account on 9club, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis for as long as your Account remains open:

• You areat least 21 years of age. 9club applies a minimum age of 21 for all casino, sports betting and associated entertainment activities.
• You are a natural person with full legal capacity to enter into a binding agreement.
• You are accessing the Service from a jurisdiction where doing so is lawful and does not constitute a breach of local legislation.
• You do not hold an existing Account with 9club. Duplicate Accounts are prohibited and subject to immediate closure with forfeiture of balances derived from policy-breaching activity.
• You are not acting as an agent, employee or contractor of 9club or any related entity.
• You have not previously had an Account suspended or terminated by 9club for breach of these Terms.
• You are not a politically exposed person ("PEP") or subject to any applicable sanction list without prior disclosure to 9club's compliance team.

9club reserves the right to request documentary evidence of eligibility at any time, including government-issued identification, proof of address and source-of-funds documentation. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension or closure.

04 Registration & Account Management

During registration, you are required to provide accurate, complete and current information. You undertake to update your Account details promptly if any information changes after registration. Providing false, misleading or incomplete information constitutes a material breach of these Terms.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your credentials with any third party and must not allow any other person to access or use your Account.9club will not be liable for any loss or damage arising from your failure to safeguard your Account credentials.

If you suspect that your Account has been accessed without authorisation, you must notify 9club support immediately via the designated contact channel. 9club may suspend the Account pending investigation.

05 Terms of Use

Subject to your compliance with these Terms, 9club grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service solely for your personal, non-commercial entertainment purposes. This licence does not include any right to: (a) sublicence, resell or commercially exploit the Service or any content therein; (b) systematically extract data from the platform using automated tools; or (c) modify, adapt, translate or create derivative works based on any part of the Service.

The 9club Service is presented as an informational and entertainment resource. All gaming outcomes involve an element of chance. 9club does not guarantee any specific result, return or profit from use of the Service. Historical outcomes, game RTP percentages and jackpot showcase figures are illustrative only and do not predict future individual results.

9club reserves the right to modify, suspend, restrict or discontinue any aspect of the Service at any time without prior notice, for any reason including but not limited to maintenance, security, legal compliance or commercial necessity. 9club shall not be liable for any interruption or unavailability of the Service.

06 Deposits & Withdrawals

9club supports a range of Malaysian Ringgit payment channels including Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay and credit/debit card options. Availability of specific channels may vary based on technical, regulatory or provider factors at any given time.

Minimum and maximum transaction limits apply per channel and are displayed at the point of transaction. As a general guide, limits range from approximately RM30 to RM30,000 per transaction, subject to account status, verification tier and channel constraints.

• Deposit processing: E-wallet and DuitNow transactions are typically processed instantly. FPX and bank-transfer deposits typically complete within 5to 15 minutes, subject to the relevant bank's processing schedule.
• Withdrawal processing: Withdrawal timelines vary by method and are subject to any pending identity verification or account review requirements.
• Currency: All transactions are denominated in MYR. Where a cryptocurrency deposit is made, the fiat-equivalent value in MYR is applied at the prevailing rate at the time of transaction confirmation.
• Anti-moneylaundering obligations: Withdrawals will be processed to the same payment method used for the most recent qualifying deposit where reasonably practicable. 9club reserves the right to request KYC documentation before processing withdrawal requests.

9club is not responsible for delays caused by third-party payment providers, bank maintenance windows or network disruptions. Players in Kuala Lumpur, Penang, Johor Bahru and other cities should verify that their chosen bank channel is operational before initiating a transaction.

07 Bonuses & Promotions

All bonuses, promotions and incentive programmes offered by 9club are subject to specific Bonus Terms, which are published separately and incorporated into these Terms by reference. In the event of any conflict between a specific Bonus Terms document and these general Terms, the Bonus Terms shall prevail in respect of the subject matter of that offer.

The following general principles apply to all 9club promotions unless a specific Bonus Terms document states otherwise:

• Wagering requirements: Bonus Funds must be wagered a specified number of times (the "rollover") before any withdrawal may be requested. The multiplier and the base amount to which it applies are specified in the individual offer's Bonus Terms.
• Maximum bet restriction: While Bonus Funds are active, a maximum single-bet cap applies. Exceding this cap may invalidate the bonus and any associated winings.
• Game contribution: Different game categories contribute at different rates towards wagering requirements. Slots typically contribute 100%; table games typically contribute a lower percentage or may be excluded.
• Expiry: Bonus Funds that have not been forfeited or withdrawn by the stated expiry date will be removed from the Account automatically.
• One offer per household: Unless stated otherwise, each promotion is available once per player, household, IP address and device.
• 9club's right to modify or withdraw: 9club reserves the right to modify, suspend or discontinue any promotion at any time. Players will not have a retrospective claim in respect of a promotion that is withdrawn before they have claimed it.

08 Prohibited Conduct

You agree not to engage in any of the following conduct in connection with your use of the 9club Service:

• Using the Service while under the age of 21.
• Providing false, misleading or third-party identity information during registration, KYC verification or any other process.
• Accessing the Service via a virtual private network, proxy or other technical means to circumvent geographic restrictions.
• Engaging in any form of collusion, match-fixing, arbitrage betting strategy or other activity designed to exploit the platform in a manner contrary to its intended purpose.
• Using automated tools, bots, scripts or other software to interact with the Service without express written authorisation from 9club.
• Attempting to interfere with the security, integrity or availability of the platform or any underlying systems.
• Using the Service for money laundering, fraud or any other unlawful financial activity.
• Creating multiple Accounts or exploiting bonus structures in a systematic manner that constitutes Bonus abuse.
• Harassing, threatening or abusing 9club staff or other users through any communication channel.

Breach of any of the above prohibitions may result in immediate Account suspension or permanent closure, forfeiture of all balances held in the Account and referal to appropriate legal authorities where warranted.

09 Intellectual Property

All content, design elements, trademarks, trade names, logos, software, data compilations and other materials forming part of the 9club Service ("Platform Content") are the exclusive property of 9club or its respective licensors and are protected by applicable intellectual property laws.

You are granted no rights in or to the Platform Content other than the limited licence set out in these Terms. You must not copy, reproduce, republish, upload, post, transmit or distribute any Platform Content without express prior written consent from 9club or the applicable rights holder.

10 Limitation of Liability

To the maximum extent permitted by applicable law, 9club and its officers, directors, employees, contractors and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages arising from or in connection with your use of — or inability to use — the Service, even if advised of the possibility of such damages.

Nothing in these Terms shall limit or exclude 9club's liability for fraud, death or personal injury caused by gross negligence, or any other matter that cannot be lawfully excluded or limited.

The Service is provided on an "as is" and "as available" basis without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose or non-infringement.

11 Suspension & Termination

9club reserves the right to suspend or permanently terminate any Account at its sole discretion, without prior notice, in circumstances including but not limited to: breach of these Terms; suspected fraudulent activity; failure to satisfy KYC requirements; player-initiated self-exclusion; or any direction received from a regulatory or law-enforcement authority.

You may request voluntary Account closure at any time by contacting 9club support. Upon closure, any verified real-money Balance remaining after deduction of applicable pending wagers or charges will be processed for return via the method used for the most recent qualifying deposit, subject to identity verification and any outstanding compliance review.

9club strongly encourages any player who feels their gambling is becoming a concern to contact support initiate a self-exclusion or cooling-off period as part of the platform's responsible gambling commitment.

12 Governing Law

These Terms shall be interpreted and governed in accordance with applicable law. Any dispute arising from or related to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of competent courts as determined by 9club's registered entity, unless applicable mandatory law in your jurisdiction provides otherwise.

If any provision of these Terms is found to be invalid, unenforceable or illegal by a court of competent jurisdiction, that provision shall be severed and the remainder of the Terms shall continue in full force and effect.

13 Amendments

9club may update, modify or replace these Terms at any time. Material changes will be notified to registered Account holders by email or by a prominent in-platform notice prior to the change taking effect, where reasonably practicable. The "Last updated" date at the top of this document will be revised accordingly.

It is your responsibility to review these Terms periodically. Continued use of the Service after the effective date of any amendments constitutes your acceptance of the revised Terms.

14 Contact Us

If you have any questions, concerns or requests relating to these Terms and Conditions, you may contact 9club through the following channel:

For responsible gambling support, please visit our Responsible Gambling page, which contains guidance, self-assessment tools and references to external support organisations.